Manage Registrants menu item

  • Alvaro Flores
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 10 months ago #116585 by Alvaro Flores
Manage Registrants menu item was created by Alvaro Flores
I am able to see the list of registrants, however, I can no longer click on a registrants name to view there registration information. If I change the template this works. What could be the issue here?

Please Log in or Create an account to join the conversation.

More
6 years 10 months ago #116591 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manage Registrants menu item
Hi Alvaro

Maybe you made some customization to manage registrants layout and it causes the issue? Please check html folder of your site template PATH_TO_TEMPLATE/html folder, if you see com_eventbooking/registrants folder inside that folder, try to rename it to something else (to remove the override) to see whether it solves the issue?

Tuan

Please Log in or Create an account to join the conversation.

More
6 years 10 months ago #116592 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manage Registrants menu item
If you still could not get it sorted, submit a support ticket sending us super admin account of your site and link to the page. We will check to see what's the reason of the error and get it sorted for you

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc