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Group registration - no input fields
- Brandon Applegate
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6 years 11 months ago #115772
by Brandon Applegate
Group registration - no input fields was created by Brandon Applegate
Hello,
I'm currently testing creating "fake" events to test and understand EB better before I launch. So far I've had events as Individual registration only - and this works fine.
I made an event today and enabled group registration. I set group discounts, and everything seemed to display. But when I hit the button to group register, the page seems to have 3 input boxes - but they really aren't. There's nothing to click on or enter.
Any ideas what I need to check in EB to make sure group registrations are set up properly ? Screen shot attached.
I'm currently testing creating "fake" events to test and understand EB better before I launch. So far I've had events as Individual registration only - and this works fine.
I made an event today and enabled group registration. I set group discounts, and everything seemed to display. But when I hit the button to group register, the page seems to have 3 input boxes - but they really aren't. There's nothing to click on or enter.
Any ideas what I need to check in EB to make sure group registrations are set up properly ? Screen shot attached.
- James Riley
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6 years 11 months ago #115773
by James Riley
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Replied by James Riley on topic Group registration - no input fields
Those aren't actually input boxes at all, but section headers. However, something is not working properly as you should see a box for entering the number of registrants under the "Number Members" heading (see example on the demo site:
joomdonationdemo.com/eventbooking/deposi...o/group-registration
) .
Tuan might be able to tell you exactly what's wrong when he gets online for the day... But what I'd check right now is, in the Event itself: make sure you have at least 1 group rate defined under "Group Registration Rates".
@Tuan: You're getting a Google Maps error on the demo site: "This page can't load Google Maps correctly." You can see it at the above link or on any event registration page.
Tuan might be able to tell you exactly what's wrong when he gets online for the day... But what I'd check right now is, in the Event itself: make sure you have at least 1 group rate defined under "Group Registration Rates".
@Tuan: You're getting a Google Maps error on the demo site: "This page can't load Google Maps correctly." You can see it at the above link or on any event registration page.
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
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- Brandon Applegate
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6 years 11 months ago #115774
by Brandon Applegate
Replied by Brandon Applegate on topic Group registration - no input fields
Hmm, thanks for the reply.
I do have group rates defined, and I have min. group set to 3. I've played around with these numbers and saved, and nothing ever shows on the registration page. I really haven't dug into EB to make a lot of changes, so I'm not quite sure what could have "broken" already.
I do have group rates defined, and I have min. group set to 3. I've played around with these numbers and saved, and nothing ever shows on the registration page. I really haven't dug into EB to make a lot of changes, so I'm not quite sure what could have "broken" already.
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- James Riley
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6 years 11 months ago #115776
by James Riley
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Replied by James Riley on topic Group registration - no input fields
It's probably something as simple as a Javscript error. You might need to submit a Support Ticket with credentials for an admin-level user on your site.
James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
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- Tuan Pham Ngoc
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6 years 11 months ago #115789
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group registration - no input fields
Hi Brandon
Yes. As James pointed out, look like there is some javascript conflict causing the error
Please submit a support ticket sending us super admin account and link to the page, I will check to see what's causing the issue and get it sorted on your site
Regards,
Tuan
Yes. As James pointed out, look like there is some javascript conflict causing the error
Please submit a support ticket sending us super admin account and link to the page, I will check to see what's causing the issue and get it sorted on your site
Regards,
Tuan
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- Brandon Applegate
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6 years 11 months ago #115893
by Brandon Applegate
Replied by Brandon Applegate on topic Group registration - no input fields
So I finally have my "live" site. Up to this point - I was working on a VM running here at home. This seems to be working now. Must have been some server level / DNS etc. issue that was making it unhappy. Sorry for the noise.
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- Tuan Pham Ngoc
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6 years 11 months ago - 6 years 11 months ago #115903
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group registration - no input fields
OK great. Please continue setting up and use the extension. If you have other questions or need help, please don't hesitate to ask
Regards,
Tuan
Regards,
Tuan
Last edit: 6 years 11 months ago by Tuan Pham Ngoc.
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- Malinthas
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6 years 10 months ago #117346
by Malinthas
Replied by Malinthas on topic Group registration - no input fields
Sadly, I am having the exact same problem on my live site; no VM. The event in question is located at
www.empoweredpathwayscny.org/news-events...up-registration.html
for reference. I do have a price in for groups (same as individual). Any ideas?
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- Tuan Pham Ngoc
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6 years 10 months ago #117358
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group registration - no input fields
Hello Malinthas
From what I see, look like the template moved jquery script to bottom of page and it causes the error
Please submit a support ticket sending us super admin account so that we can check and get it sorted for you
Regards,
Tuan
From what I see, look like the template moved jquery script to bottom of page and it causes the error
Please submit a support ticket sending us super admin account so that we can check and get it sorted for you
Regards,
Tuan
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