Event Booking Stripe plugin - Registration failure

  • ozwest
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6 years 9 months ago #115226 by ozwest
Hello

I just bought the Stripe plugin for Event Booking, filled in the necessary fields and was testing it.

After submitting the registration form in Event Booking, an error was displayed saying (before even opening the Stripe window)

Registration failure
Your registration was failure
Reason The number parameter is required

Here is how I setup the plugin. my version of EventBooking is the latest version:


Regards,

Petra Webstein
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6 years 9 months ago #115229 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking Stripe plugin - Registration failure
Hello Petra

Maybe it happens because you have template override of registration form base on old version of Events Booking?

Try to set use Stripe Card Element parameter to No, then check it again to see whether it works?

Regards,

Tuan

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6 years 9 months ago #115238 by ozwest
It does work when I uncheck the Card Element parameter!

However, the question is if I do collect the data on my website then (vulnerability) or if this is still done through Stripe's security measures?

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6 years 9 months ago #115239 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking Stripe plugin - Registration failure
Hi

No credit card data is collected or stored on your site. It's all handled by Stripe. So all you need is have SSL certificate handled on your site, all other security requirements are handled by Stripe

Tuan

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6 years 9 months ago #115241 by ozwest
Great, thank you. I have SSL.

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6 years 9 months ago #115242 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking Stripe plugin - Registration failure
Then it's all good :)

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