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Registrants won't show in the backend in the register "Registrants"
- oibaf
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7 years 1 week ago #115179
by oibaf
Registrants won't show in the backend in the register "Registrants" was created by oibaf
I installed the EventBookin for the first time (version 3.6.0).
All things works fine except the registrants. They won't be shown in the backend. When I watched in the database all registrants will be shown. On the dashboard I also see the #Registrants. When I go to the Registrants I don't see anyone.
Do you know which settings I have to change to see the registrants?
Thank you!
All things works fine except the registrants. They won't be shown in the backend. When I watched in the database all registrants will be shown. On the dashboard I also see the #Registrants. When I go to the Registrants I don't see anyone.
Do you know which settings I have to change to see the registrants?
Thank you!
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- Tuan Pham Ngoc
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7 years 1 week ago #115184
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants won't show in the backend in the register "Registrants"
Hello
Please go to Events Booking -> Configuration, check and make sure one of the two config options below set to Yes (or both options set to Yes) and it should work as expected:
1. Include Group Billing Records in registrants management
2. Include Group Members Records in registrants management
Regards,
Tuan
Please go to Events Booking -> Configuration, check and make sure one of the two config options below set to Yes (or both options set to Yes) and it should work as expected:
1. Include Group Billing Records in registrants management
2. Include Group Members Records in registrants management
Regards,
Tuan
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