Can't filter by event in registrants list

  • Delemo
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7 years 1 month ago #114194 by Delemo
Hello,

In the Registrants list I can't filter by Event. The Select Event field (top right of the registrants table) is empty.

I'm working with EventBooking 3.5.2 and Joomla! 3.8.8

Thank you
Simon

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  • Tuan Pham Ngoc
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7 years 1 month ago #114197 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't filter by event in registrants list
Hi Simon

That's strange. Maybe all the events are past events? Could you please check? Maybe go to Events Booking -> Configuration, set Hide past events from events dropdown config option to No, then try again?

If it still doesn't work, submit a support ticket sending us super admin account of your site so that I can check to see why it happens and get it sorted

Regards,

Tuan

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7 years 1 month ago #114263 by Delemo
Replied by Delemo on topic Can't filter by event in registrants list
Hello,
Sorry for the delay and… thank you for your support.
My bad, didn't see this parameter.

Thank you

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7 years 1 month ago #114272 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't filter by event in registrants list
No problem Delemo

Please continue setting up and use the extension. If you have questions or need help, please don't hesitate to ask

Regards,

Tuan

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