No search results for categories and locations

  • Christoph
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7 years 1 month ago #113920 by Christoph
Hello,

On my website, if the search module is being used, no results are shown for any location or category words. For example we have a location called "Sportshall" or a category with a value "P2". Those events with location Sportshall or having the category are not showing. The title and the description text of events gets indexed, which is good. For sure, our users will try the search bar for finding events relevant to grade "P2" or which are located at the sportshall.

If it isn't a technical problem on my website the search box code should get updated to index location and category string values as well.

Thank you,
Christoph

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7 years 1 month ago #113923 by Christoph
Replied by Christoph on topic No search results for categories and locations
Please note: Extra Information fields also do not get searched.

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7 years 1 month ago #113931 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No search results for categories and locations
Hi

I guess you are using search module of Joomla? If so, we currently only support searching from title, short description and description of the events

Tuan

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7 years 1 month ago #113944 by Christoph
Replied by Christoph on topic No search results for categories and locations
Hello Tuan, thank you for responding. I assigned the EB Search Events Module and enabled EB Search and EB Smart Search Plugin.

I'm thinking about to unpublish the search until all relevant information is getting indexed. For example, one extra information field is "Teacher". The problem is, if a users searches for a specific teacher and get result: "There is no such event" he might think that there is really no event and leaves the page.

I hope that has some priority for the next updates :-)

Kind regards,
Christoph

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