Payment Information - Amount box is blank and disabled

Hello Tuan,

Great product you have. I have a few questions.

1. In the Individual Registration / Payment Information, there's a textbox labeled 'Amount' but it is blank and disabled (all white background on the form's theme). I am setting up an event with a fixed price, and the disabled textbox is a bit confusing. In the registration message, I can state how much the ticket price is, but is there something I need to do with the Amount textbox to either hide it or auto-fill it?


2. I was thinking that the Offline Payment plugin would allow a registrant to enter CC information to be stored for later manual processing, but it only lists a Vietcombank account. Is there another plugin which would allow for offline manual CC processing?

3. We use the Square for in-person purchases. Would you have a recommendation on which plugin to select?

Hello David

1. Guess it causes by some css conflict with your site template. You can submit a support ticket sending us super admin account of the site and link to the page, I will have my template developer to look at it and help you to fix the issue

2. Offline payment is used for different purpose. If you want to collect credit card and process payment manually yourself, you need to purchase and use EB Offline Credit card payment plugin at www.joomdonation.com/payment-plugins/eve...payment-plugins.html

3. I don't understand the question. Could you please explain exactly how you want it to work so that I can understand and give you the answer?

Tuan

Thanks, Tuan. I found the SquareUp plugin in the EB list of plugins. Also, I used a different template for the EB page, and now the price box shows up well.

OK David. Thanks for the update. Please continue setting up and use the extension. If you have other questions or need help, please don't hesitate to ask

Regards,

Tuan