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registrant email notification and registration not appearing if selecting paypal

  • Joe Morgan
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8 years 5 months ago #113629 by Joe Morgan
registrant email notification and registration not appearing if selecting paypal was created by Joe Morgan
If a customer books an event and chooses to pay with paypal I am no longer receiving a booking notification email and they are not being added to the registrants list. If they choose any other payment option it is working properly.

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8 years 5 months ago #113643 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic registrant email notification and registration not appearing if selecting paypal
Hi Joe

It usually happens if there is a problem with your site or your PayPal account. See eventbookingdoc.joomservices.com/trouble...on-postback-to-https for instructions to solve it and give it a try

If you still cannot get it sorted, submit a support ticket so that we can follow up the issue from there

Regards,

Tuan

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