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Transferred Registrants Counting/Not Counting in Registrant #s
- Malice Grant
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7 years 1 month ago #113596
by Malice Grant
Transferred Registrants Counting/Not Counting in Registrant #s was created by Malice Grant
Hi,
This is a bit of an odd one. We had a number of people that were registered for an event. We needed to transfer their registrations to another event. So we did that manually by going into each registration record.
But now... the registrant count for the original event (2018 Season Opener) still has those in its total numbers (Total shown as 59 but only 36 registered) and the registrant count for the new event (Annual Member Cocktail Party) doesn't include them (total shown as 5 but closer to 25).
Please see the screen shot for reference.
Is this a setting or a purge or something I've overlooked to bring the total registrants shown and the actual number of registrants in line?
This is a bit of an odd one. We had a number of people that were registered for an event. We needed to transfer their registrations to another event. So we did that manually by going into each registration record.
But now... the registrant count for the original event (2018 Season Opener) still has those in its total numbers (Total shown as 59 but only 36 registered) and the registrant count for the new event (Annual Member Cocktail Party) doesn't include them (total shown as 5 but closer to 25).
Please see the screen shot for reference.
Is this a setting or a purge or something I've overlooked to bring the total registrants shown and the actual number of registrants in line?
- Tuan Pham Ngoc
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