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Getting white pages with several places - error tcpdf_colors.php
- Robby Van Sande
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7 years 11 months ago #112582
by Robby Van Sande
Getting white pages with several places - error tcpdf_colors.php was created by Robby Van Sande
I'm getting white pages on several places.
I've turned error detection on so i can see why.
When i want to access the invoices, im getting this message:
Notice: Undefined index: None in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/include/tcpdf_colors.php on line 259
Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 12288 bytes) in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/tcpdf.php on line 7288
After registration of a new member i'm also getting this error.
I've turned error detection on so i can see why.
When i want to access the invoices, im getting this message:
Notice: Undefined index: None in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/include/tcpdf_colors.php on line 259
Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 12288 bytes) in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/tcpdf.php on line 7288
After registration of a new member i'm also getting this error.
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- Tuan Pham Ngoc
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7 years 11 months ago #112588
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Getting white pages with several places - error tcpdf_colors.php
Hello Robby
The error message indicate that there is not enough memory to generate invoice/tickets PDF for the registration. Please contact your hosting provider, ask them to increase memory limit for your hosting account (maybe double the current value), then check it again. The error should be gone
Regards,
Tuan
The error message indicate that there is not enough memory to generate invoice/tickets PDF for the registration. Please contact your hosting provider, ask them to increase memory limit for your hosting account (maybe double the current value), then check it again. The error should be gone
Regards,
Tuan
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7 years 11 months ago #112604
by Robby Van Sande
Replied by Robby Van Sande on topic Getting white pages with several places - error tcpdf_colors.php
I changed the memory limit from 96M tot 128M and the error is getting worse 
Notice: Undefined index: None in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/include/tcpdf_colors.php on line 259
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 77773240 bytes) in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/tcpdf.php on line 7288

Notice: Undefined index: None in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/include/tcpdf_colors.php on line 259
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 77773240 bytes) in /home/deb77304/domains/MYDOMAIN/public_html/components/com_eventbooking/tcpdf/tcpdf.php on line 7288
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7 years 11 months ago #112605
by Robby Van Sande
Replied by Robby Van Sande on topic Getting white pages with several places - error tcpdf_colors.php
Changed to 256M and still the same:
Notice: Undefined index: None in /home/deb77304/domains/priodrive.be/public_html/components/com_eventbooking/tcpdf/include/tcpdf_colors.php on line 259
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 28672 bytes) in /home/deb77304/domains/priodrive.be/public_html/components/com_eventbooking/tcpdf/tcpdf.php on line 7308
Notice: Undefined index: None in /home/deb77304/domains/priodrive.be/public_html/components/com_eventbooking/tcpdf/include/tcpdf_colors.php on line 259
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 28672 bytes) in /home/deb77304/domains/priodrive.be/public_html/components/com_eventbooking/tcpdf/tcpdf.php on line 7308
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7 years 11 months ago #112606
by Robby Van Sande
Replied by Robby Van Sande on topic Getting white pages with several places - error tcpdf_colors.php
Changed tot 512M and it works, but in my opinion pretty slow
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7 years 11 months ago #112610
by Robby Van Sande
Replied by Robby Van Sande on topic Getting white pages with several places - error tcpdf_colors.php
Talking to myself, but i found the reason of all this: a 'simple' png file.
I've added a logo to the invoice but took the wrong file.
This file was 56MB and that's 'a bit' too much
Changed it to something much smaller, all problems are gone and it's going fast.
I've added a logo to the invoice but took the wrong file.
This file was 56MB and that's 'a bit' too much
Changed it to something much smaller, all problems are gone and it's going fast.
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- Tuan Pham Ngoc
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7 years 11 months ago #112622
by Tuan Pham Ngoc
. Great. Thanks for letting us know the reason. I was going to ask you to submit a support ticket to see why the system requires much memory like that for generating invoice PDF. I'm glad you figured it out
Regards,
Tuan
Replied by Tuan Pham Ngoc on topic Getting white pages with several places - error tcpdf_colors.php
Regards,
Tuan
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