Clicking on "Event List" link is not taking me to the event info

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7 years 11 months ago #112554 by Chris
For some reason when I click on an event link in an "Event List" category list rather than it taking me to more information regarding that particular event it's directing me to the sites Home page. Can you please give me some guidance on what I may be doing wrong because I'm relatively sure the problem is user error and not with the application itself! All the best and thanks for creating such an awesome way of dealing with events...

Regards,
Jay

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7 years 11 months ago #112555 by Tuan Pham Ngoc
Hi Jay

Try go to Events Booking -> Configuration, look at SEF router settings tab, set Insert Event ID to Yes, then try again

The issue might be sorted

Tuan

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7 years 11 months ago #112556 by Chris
I checked the SEF router setting as you suggested and it was already set to yes and just as an fyi the "Insert Catagory" option just below was/is set to "All Nested Catagories". Not that it matters I just thought I would provide that info in case it was relevant. Thanks again in advance for your help on this...

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7 years 11 months ago #112560 by Tuan Pham Ngoc
Hi Chris

If the issue still not sorted, you can submit a support ticket sending us super admin account of your site and tell us what we need to do to see that error

We are going to check to see why it happens and get it sorted

Tuan

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