sometimes credit card info does not display

  • thepiston
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14 years 1 month ago - 14 years 1 month ago #6187 by thepiston
I do not know why, but sometimes the credit card info at the bottom of registration does not display at all. If it does not then registration will continue and it will look like the user has registered, but not payment was made. Why is this happening? I am using authorize.net only and the other gateways are unpublished. Maybe I am setting something in backend??
Last edit: 14 years 1 month ago by thepiston.

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14 years 1 month ago #6204 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: sometimes credit card info does not display
Hi

To be honest, I don't think this can happens (no one see problem like that until now). Could you give me the link to your site so that I can check ?

Thanks,

Tuan

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14 years 1 month ago #6206 by thepiston
Replied by thepiston on topic Re: sometimes credit card info does not display
sent in a ticket, thanks

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14 years 1 month ago #6210 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: sometimes credit card info does not display
Hi all

The client set the price to 0 and the system thinks that It is a free event, so credit card information is not displayed. The solution is set the price to 0.001 and the problem solved .

Thanks,

Tuan

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