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- Francesco Mulassano
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7 years 2 months ago #111336
by Francesco Mulassano
Empty category was created by Francesco Mulassano
Hi, i have 2 categories
each category has 1 event inside.
when I create a menu item for the first category, it works
for the second category it does not work and there is no event ...
I tried to delete the event and the category and to recreate them ... but it does not change, always 'no event'
each category has 1 event inside.
when I create a menu item for the first category, it works
for the second category it does not work and there is no event ...
I tried to delete the event and the category and to recreate them ... but it does not change, always 'no event'
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- Tuan Pham Ngoc
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7 years 2 months ago #111349
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Empty category
Maybe it is because you haven't translated the event inside the second category yet? Please check documentation
eventbookingdoc.joomservices.com/advance...ual#translate-events
, make sure the event is translated, then try again
If it still doesn't work, please submit a support ticket sending us super admin account of the site and link to the page which we can see this issue
We are going to check to see what's wrong and get it sorted
Regards,
Tuan
If it still doesn't work, please submit a support ticket sending us super admin account of the site and link to the page which we can see this issue
We are going to check to see what's wrong and get it sorted
Regards,
Tuan
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7 years 2 months ago #111358
by Francesco Mulassano
Replied by Francesco Mulassano on topic Empty category
Solved with translation, thanks Tuan.
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7 years 2 months ago #111360
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Empty category
Great. You should read full documentation at
eventbookingdoc.joomservices.com/advanced-features/multilingual
to understand what need to be translated to Events Booking works on your multilingual website
Regards,
Tuan
Regards,
Tuan
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7 years 2 months ago - 7 years 2 months ago #111361
by Francesco Mulassano
Replied by Francesco Mulassano on topic Empty category
Maybe I have found a bug.
in the email/messages, the [REGISTRATION_DETAIL] doesn't count the amount if "ticket types" are used.
in the email/messages, the [REGISTRATION_DETAIL] doesn't count the amount if "ticket types" are used.
Last edit: 7 years 2 months ago by Francesco Mulassano.
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7 years 2 months ago #111366
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Empty category
If you want the system to count number registrants base on purchased tickets quantity, go to Events Booking -> Configuration, look at Themes tab, set the config option Calculate Number Registrants Based on Tickets Quantity to Yes
Regards,
Tuan
Regards,
Tuan
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7 years 2 months ago #111367
by Francesco Mulassano
Replied by Francesco Mulassano on topic Empty category
Is set to yes..
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7 years 2 months ago #111371
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Empty category
If so, I don't know what's wrong. Could you please submit a support ticket sending us:
1. Super admin account of your site
2. Tell us a sample registration record has this wrong value of number of registrants
I will check to see what's wrong and get it sorted. Still believe that it is just something wrong with the setup only
Regards,
Tuan
1. Super admin account of your site
2. Tell us a sample registration record has this wrong value of number of registrants
I will check to see what's wrong and get it sorted. Still believe that it is just something wrong with the setup only
Regards,
Tuan
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