where the upgrade link ?

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7 years 2 months ago #111302 by Scottadam
where the upgrade link ? was created by Scottadam
I have a link in my joomla dashboard, update to XXX

I click it and see nothing except your site?


Where is the upgrade and instruction?

Thanks

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7 years 2 months ago #111303 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic where the upgrade link ?

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7 years 2 months ago #111307 by Scottadam
Replied by Scottadam on topic where the upgrade link ?
OK thanks I had to manually upgrade as the link was not working.

so the comp is OK :)

The stripe plugin has an error on it

Warning
JInstaller: :Install: Can't find Joomla XML setup file.
Error
Unable to find install package,

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7 years 2 months ago #111308 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic where the upgrade link ?
For Stripe payment plugin, you need to follow instructions at eventbookingdoc.joomservices.com/basic-s...l-new-payment-plugin and it should be installed properly

Regards,

Tuan

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7 years 2 months ago #111309 by Scottadam
Replied by Scottadam on topic where the upgrade link ?
OK thanks - uploaded OK

I while back i reported an error on this plugin (when payment failed user was sent to a white screen) is that what this upgraded one fixes ?

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7 years 2 months ago #111310 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic where the upgrade link ?
Honestly, I am unsure as I could not see any reasons why it could happen. So please monitor it, if it ever happens again, let us know what we need to do to see the error so that we can check it directly on your site

Regards,

Tuan

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7 years 2 months ago #111313 by Scottadam
Replied by Scottadam on topic where the upgrade link ?
OK two things have gone weird after upgrading, the pay button does not click / work does nothing.

When user books and trys to pay they are asked to log in or set up account, when they login they are diverted away from the booking form and sent to the joomla login/out. Im sure they used to stay on the booking form.

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7 years 2 months ago #111314 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic where the upgrade link ?
Might be something special on your site (usually template override base on code of old version). Please submit a support ticket sending us super admin account of the site and link to registration form so that we can check and correct it for you

Regards,

Tuan

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