Question Mark on PDF Ticket

Daniele Candeago
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7 years 2 months ago #110738 by Daniele Candeago

Question Mark on PDF Ticket was created by Daniele Candeago

Dear Sirs,
I noticed a "?" on (PDF generated) ticket's top left corner.

By checking html on Ticket Settings I see no errors.
Invoice is rendered correctly (no question marks)...

Any idea?

Thanks a lot in advance for your support.

Best Regards,
Daniele Candeago

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Tuan Pham Ngoc
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7 years 2 months ago #110742 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Question Mark on PDF Ticket

For this kind of issue, better, submit a support ticket sending us super admin account of your site and tell us the ID of the record which we can download the ticket and see the error

We will check to see why it happens and get it sorted

Regards,

Tuan

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Daniele Candeago
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7 years 2 months ago #110777 by Daniele Candeago

Replied by Daniele Candeago on topic Question Mark on PDF Ticket

The issue was a (hidden) question mark in the Ticket Settings' HMTL code.

THANKS A LOT to Sang for sorting this out!!!

Topic SOLVED!

Cheers!!!
Daniel

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Tuan Pham Ngoc
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7 years 2 months ago #110778 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Question Mark on PDF Ticket

Happy to hear that it works and thanks for posting the result back here Daniel

Tuan

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