Cannot add new event

  • Dhiresh Vyas
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8 years 1 month ago #110374 by Dhiresh Vyas
Cannot add new event was created by Dhiresh Vyas
When I add a new event from the front end, I get this - You do not have permission for this request /site/submit-course

When I try from the back end, I get this
You do not have permission for this request /site/administrator/index.php?option=com_eventbooking&view=event

I am using Joomla 3.6.5 and Event Booking 3.2.1

Any help would be greatly appreciated.

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8 years 1 month ago #110376 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot add new event
Hi Dhiresh

From my experience, look like there is something (could be a security rule of the server) blocks the request and that's why it could not be submitted

For this, please contact your hosting provider, ask them to check and correct it for you. They should be able to check and get this issue sorted easily

Regards,

Tuan

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  • Dhiresh Vyas
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8 years 1 month ago - 8 years 1 month ago #110421 by Dhiresh Vyas
Replied by Dhiresh Vyas on topic Cannot add new event (SOLVED)
Thank you Tuan!

I got this response from the hosting provider -

"We believe our software firewall potentially could be attributing to the error while submitting the form.
We went ahead and disabled the referenced firewall on the account."

The issue is now resolved.
Last edit: 8 years 1 month ago by Dhiresh Vyas.

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8 years 1 month ago #110438 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot add new event (SOLVED)
Great. Thanks for the update

Regards,

Tuan

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