Not getting the notification mail

  • kimaeh
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14 years 1 month ago #6144 by kimaeh
Not getting the notification mail was created by kimaeh
In some events I am not getting the notification mail, what's wrong?

I put in my email in > Configuration > Messages > then in the box where you write in your mail.

Still nog getting the mail.

/J

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14 years 1 month ago #6159 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Not getting the notification mail
Hi

The extension uses Joomla Send mail function to send email to registrants, so it should work. In case it doesn't work, it must be a wrong setting with your mail server in Configuration of Joomla. Please submit a support ticket contains administrator account of your site so that I can check the setting for you .

Thanks,

Tuan

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