Group Registration - did not go on waiting list

  • spitjack
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7 years 9 months ago #109683 by spitjack
We have an oversubscribed event, and individual registrants are queueing on the waiting list (as expected). But a Group was just posted, and they went to 'registered' (pay at the door) even though the event is above the listed capacity. Do I need to grok some code somewhere?

(I was able to manually move their status, but they may have gotten confirmation emails in error.)

Using 3.2.0 as we have coded it to add 'organization' to the View List feature; the latest version seems to be set up differently and didn't want to change things mid-campaign.

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a 'spit' is a rod upon which savory food was roasted, turned in ancient times by a worker called a 'jack', a middle English word for an ordinary laborer (eg jack of all trades, steeplejack, lumberjack). Today, this is done by a 19th C machine.

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7 years 9 months ago #109698 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration - did not go on waiting list
I have no clue why group registration is not going to waiting list when event is full. Having new year holiday at the moment en.wikipedia.org/wiki/T%E1%BA%BFt and could not try right away

Please monitor the next registration, if it happens again, I will try to look at it in the next 2 days (I think there might be something special causing this issue as this feature has been working well for long time)

Regards,

Tuan

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