Clarification about Reminders

  • seaghan
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8 years 1 month ago #109403 by seaghan
Clarification about Reminders was created by seaghan
hi there, I have a question :)

If I set the reminder for 5 days before the event (and emails go out) and then on T-4 days change the reminder to 3 days - will the reminder be sent a second time?

I ask because there might be a database value (eg reminder_sent) which is set to 1 after the first reminder.
Then any subsequent reminder will not be sent, no matter what the value... ?

Thanks for any clarification you can offer!

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8 years 1 month ago #109421 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Clarification about Reminders
Hi

No, the system will only send only one reminder email for each registrant. So if reminder was sent before, it won't be sent again

Regards,

Tuan

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8 years 1 month ago #109527 by seaghan
Replied by seaghan on topic Clarification about Reminders
This is now very clear - thank you!

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8 years 1 month ago #109537 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Clarification about Reminders
Great, happy to hear that :)

Tuan

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