Different currencies not mentioned in confirmation mail

Walter Kafritsas
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7 years 4 months ago #108757 by Walter Kafritsas

Different currencies not mentioned in confirmation mail was created by Walter Kafritsas

Hi Tuan,
first of all many thanks for your great work with the event booking tool.
In my eventlistings I work with two currencies. General currency is Euro (€) and for some events I use Swiss Francs (CHF).
In the eventlisting the swiss events have correct currency listed but when participants receive confirmation mails the price in the mail is shown in Euro.
How can I change this?
best regards,
Romeo

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Tuan Pham Ngoc
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7 years 4 months ago #108763 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Different currencies not mentioned in confirmation mail

Hi Romeo

Could you please attach a screenshot showing the email with wrong currency so that I can check it?

Regards,

Tuan

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Walter Kafritsas
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7 years 4 months ago #108779 by Walter Kafritsas

Replied by Walter Kafritsas on topic Different currencies not mentioned in confirmation mail

Hi Tuan,
I enclose two screen shots

pic of the event with 390 CHF been displayed
pic of the cart with 390 € displayed

Euro will also be mentioned in the confirmation mails.
thanks for help,
Romeo

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Tuan Pham Ngoc
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7 years 4 months ago #108803 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Different currencies not mentioned in confirmation mail

Hi Romeo

Unfortunately, at the moment, it is not possible to use multiple currencies when shopping cart is enabled. The reason is because if people register for two events with different currencies and paid for it via PayPal, the system will still process the registration as a single currency, so it won't work well

If you want to use different currency for each event, then shopping cart must be turned off

Regards,

Tuan

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Walter Kafritsas
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7 years 4 months ago #108825 by Walter Kafritsas

Replied by Walter Kafritsas on topic Different currencies not mentioned in confirmation mail

Hi Tuan,
yes... that is logic. Thanks for the message, I'll find a way.
best regards,
Romeo

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7 years 4 months ago #108849 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Different currencies not mentioned in confirmation mail

OK Romeo. Hope you will come up with a good solution for your requirement

Regards,

Tuan

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