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Event Booking version 3.1.5 - Cannot export registrants in excel from frontpage
- Gio Bas
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8 years 3 months ago #107913
by Gio Bas
Event Booking version 3.1.5 - Cannot export registrants in excel from frontpage was created by Gio Bas
Dear all,
I am trying to export registrants from the frontend of my website but cannot manage to do so. Is there a configuration option (I looked for it but haven't found) where I can enable this?
Thank you!!
Best wishes for the new year to all!!
G
I am trying to export registrants from the frontend of my website but cannot manage to do so. Is there a configuration option (I looked for it but haven't found) where I can enable this?
Thank you!!
Best wishes for the new year to all!!
G
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- Tuan Pham Ngoc
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8 years 3 months ago #107917
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking version 3.1.5 - Cannot export registrants in excel from frontpage
Hi
Please go to Events Booking -> Configuration, look at Export Data Format, set it to CSV, then try again
If it still doesn't work , please submit a support ticket sending us super admin account of your site so that we can check to see what's wrong and get it sorted
Regards,
Tuan
Please go to Events Booking -> Configuration, look at Export Data Format, set it to CSV, then try again
If it still doesn't work , please submit a support ticket sending us super admin account of your site so that we can check to see what's wrong and get it sorted
Regards,
Tuan
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- Gio Bas
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8 years 3 months ago #107919
by Gio Bas
Replied by Gio Bas on topic Event Booking version 3.1.5 - Cannot export registrants in excel from frontpage
Hi,
I tried to do so, but when I go to the registrant management page in the front end, I cannot download the registrants list. I can do it from a separate menu link, but I would rather need it from the list page.
Will open now a ticket.
Thank you!!
G
I tried to do so, but when I go to the registrant management page in the front end, I cannot download the registrants list. I can do it from a separate menu link, but I would rather need it from the list page.
Will open now a ticket.
Thank you!!
G
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- Tuan Pham Ngoc
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8 years 3 months ago #107934
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Booking version 3.1.5 - Cannot export registrants in excel from frontpage
Look like this issue is related to browser. I modified the code abit and it worked. If someone has this same issue, please get this file, unzip it, upload it to components/com_eventbooking/view/registrants/tmpl folder and it should solve the issue
Regards,
Tuan
Regards,
Tuan
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