Event Booking version 3.1.5 - Cannot export registrants in excel from frontpage

  • Gio Bas
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8 years 3 months ago #107913 by Gio Bas
Dear all,

I am trying to export registrants from the frontend of my website but cannot manage to do so. Is there a configuration option (I looked for it but haven't found) where I can enable this?

Thank you!!

Best wishes for the new year to all!!

G

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  • Tuan Pham Ngoc
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8 years 3 months ago #107917 by Tuan Pham Ngoc
Hi

Please go to Events Booking -> Configuration, look at Export Data Format, set it to CSV, then try again

If it still doesn't work , please submit a support ticket sending us super admin account of your site so that we can check to see what's wrong and get it sorted

Regards,

Tuan

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  • Gio Bas
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8 years 3 months ago #107919 by Gio Bas
Hi,

I tried to do so, but when I go to the registrant management page in the front end, I cannot download the registrants list. I can do it from a separate menu link, but I would rather need it from the list page.

Will open now a ticket.

Thank you!!
G

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  • Tuan Pham Ngoc
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8 years 3 months ago #107934 by Tuan Pham Ngoc
Look like this issue is related to browser. I modified the code abit and it worked. If someone has this same issue, please get this file, unzip it, upload it to components/com_eventbooking/view/registrants/tmpl folder and it should solve the issue

Regards,

Tuan

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