Pending Status

Hi Tuan,

Thank you for your previous support.

I have about 8 presenters who do 13 different workshops. Some presenters accept both PayPal and Direct Deposit. As I do not know when the attendee has paid, the status remains Pending for Offline Payments. Some attendees do not pay and don't turn up on the day so those on the waiting list cannot be notified in time. As admin I am the only person who would be changing from waiting list to registered. I will be implementing reminder emails soon so that may address some issue.

I am thinking of allowing presenters front end access to modify the status only - is this possible. Also we display the registrants list and I would like to distinguish between paid and pending registrants. I was thinking about setting up a custom field for IsPending and displaying this in the registrants view.

Is this the best way to approach this?

Regards
Linda

Hi Linda

I think you can use this approach:

1. Use frontend registrants management feature to allow these users to manage registrants from frontend of your site, see documentation at eventbookingdoc.joomservices.com/fronten...s/manage-registrants

2. Go to Events Booking -> Configuration, set Only show registrants of events owner config option to Yes so that these users can only see registrants from their own events

Please try that option first, then we will check it further to see which can be used to handle your requirement

Regards,

Tuan

Hi Tuan,

Thank you. Your suggestion works well and now has opened up a whole new area for me.

1. I have changed the owner of the event and they can now login and modify the registrants. Is it possible for them to delete the registrant in the front end?

2. I would like them to update only a few fields in the event eg capacity, cost, cutoff date. Do I have to copy the html and remove all unnecessary fields or is there some acl setting I could use.

3. Is it possible for them to manage the waiting list in the front end also. I notice you have a new plugin.

Much appreciated.

Wishing you the best for 2018.

Regards
Linda

Hello Linda

1. You will have to give the user group which he belongs to delete permission. What user group that user belongs to? You can go to Events Booking -> Configuration, click on Options button in the toolbar to change permission for the user group

2. Not copy HTML code. You will have to edit code to remove the fields you don't want. Please send me the screenshot of the page you are talking about and we will tell you what fields you need to edit

3. Not sure how you want him to manage it? Waiting list users are also displayed on Registrants List, so he can still edit waiting list records, change information or change status to Paid so that they will become actual registrants. What else do you need?

Tuan

Hi Tuan,

Thank you for your reply.

1. Yes, this is working well.

2. My apologies, I did not mean to say copy html. I always store a backup copy of the original file in the templates folder before I make any modifications. In the front end event edit, I was only including title, price, capacity and cutoff date. When the record was saved, the category was cleared. I just included the category to fix the problem but I do not want my users to change the category.

3. Yes, you are correct. They can change any info they require.

Sorry just a few more issues.

4. Front end events listing includes the publish button. I have modified the code to remove it but it does not adhere to acl rules ( Edit Status for group is default ( deny ). The event edit code is correct ie does not show publish button.

5. I upgraded my local site to 3.15 from 3.12. The front end submission form layout reverted back to default from Simple. I cannot upgrade my live site as the upgrade has changed my layout. I am looking into the css.

6. As I am now changing the Event Creator, I have added a new column on the back end to reflect this. I am using 'EB_CREATED_BY' as the heading as created_by as the field. It is showing the ID rather than name. Could you please tell me where to get the user name.

Your help is much appreciated.

Regards
Linda

Hi

For #4 and #5, we need to check it directly on your site to see what's wrong and get it sorted. Please submit a support ticket sending us:

1. Super admin account of your site

2. Link to the page and give me the account which we can use to access and see the error

We will then check to see what's causing the issue and get it sored

For #6, it is not possible. It will require query database to get username instead of created_by, so you will need to know Joomla/PHP program to write code to get that data and display. Basically, the idea is query username data from #__users table and display there

Regards,

Tuan