Cancellation email

Hello !

I need to confirm with an email the registrants that delete their registration; I could find in "Emails&Messages": 1)a screen message showed when the registrant cancel his registation, and 2) email sent to admin saying "someone cancelled his registration..."

How can I send an email when a user cancel his partecipation to the event? :blush:

Thank you for any help /suggestion!!

Hi Roberta

When someone cancel his registration, the system will just send email to administrator to inform them about this cancellation, no email will be sent to registrant.

The message is Registration cancel notification Email subject and Registration cancel notification Email body (under Registration Email Messages tag)

Regards

Tuan

Having an email sent to the user confirming the cancellation would be helpful.

Yes. I will review and add support it for future releases

Regards,

Tuan

Thank you Tuan, you're the best!

Thanks for the nice words, there are still many things we can work on to make the product better

Tuan