Cancel Link - Confirm cancel on site

Hi,
We just started to put the cancel event link in the user's confirmation email and now we are getting people clicking the link and calling us after because they did not want to cancel.

Can the link bring the user to a page that asks them if they are sure they want to cancel? (Are you sure you want to cancel? Yes/No)

As it works now, clicking the link instantly cancels them.

This would prevent people who accidentally click the link from being instantly canceled.

Hi Christopher

Unfortunately, at the moment, we don't have support for this confirmation. I will try my best to add support for it in next release (there are other more important features I am working on at the moment)

Regards,

Tuan

OK. We will remove the link from the emails for now as we are getting 1-2 unintentional cancellations a day.

OK. I will update you when this option is implemented.

Regards,

Tuan

Hi. Any timeline for implementation?

To be honest, no real plan yet as seems none other customers request for this option

I will see if I can implement it into 3.4.0

Regards,

Tuan