Ind. to Group Registrations & Exporting Past Event

A couple of questions:
1) Is it possible to change an individual to a group registration on the back-end? For instance, sometimes Someone registered and wants to add another ticket afterwards. If would be nice if these registrations could be added as a group rather than having separate billing entries.
2) Sometimes I need to export billing registrations from the back end after an event has passed, but when I export them, it includes all the registrations from all our past events, making it difficult to get the information I need. Can this be fixed

Thanks!

Hi Amy

1=> Unfortunately, it is not possible at the moment

2=>If I understand your requirement correctly, you can go to Events Booking -> Events, select an event from events dropdown, then press Export Registrants button in the toolbar to export registrants of that selected events. Will that work?

Tuan

If I go Events Booking>Events, then ask the system to show past events & select the past event's registration list it shows me the attendees, but when I hit export registrants it exports the registrants from every event we've ever had, not just the one past event that I need.

In the events section, if I select the checkbox in front of the event I do not see an export registrants feature from the events screen.

Hi Amy

I am sorry, I mean go to Events Booking -> Registrants, not Events Booking -> Events

Please try again

Tuan