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Explore our services Recaptcha Error
- Jerome Schneider
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8 years 11 months ago #105544
by Jerome Schneider
Recaptcha Error was created by Jerome Schneider
Hi,
I'm encountering an issue with the recaptcha Joomla plugin and an EventBooking registration form.
When i load the part with the recaptcha, the console of my browser shows :
I'm using Joomla 3.8.1
I don't really understand what goes wrong with that site because last week, everything was ok.
Has someone an idea?
I'm encountering an issue with the recaptcha Joomla plugin and an EventBooking registration form.
When i load the part with the recaptcha, the console of my browser shows :
Code:
GET https://www.google.com/recaptcha/api2/bframe?hl=fr&v=r20171025115245&k=%27%2520.%25206LdC5wYUAAAAAN4HY1_179tncfTB-BbUs45_l6L7%2520.%2520%27 400 ()
dq @ recaptcha__fr.js:370
lr @ recaptcha__fr.js:386
n.xe @ recaptcha__fr.js:387
(anonymous) @ recaptcha__fr.js:209
Se @ recaptcha__fr.js:44
Oe @ recaptcha__fr.js:45
(anonymous) @ recaptcha__fr.js:42
postMessage (async)
Ln.l @ recaptcha__fr.js:210
n.init @ recaptcha__fr.js:211
(anonymous) @ recaptcha__fr.js:231
(anonymous) @ anchor?k=' . 6LdC5wYUAAAAAN4HY1_179tncfTB-BbUs45_l6L7 . '&co=aHR0cDovL3d3dy5ydDYuY2g6ODA.&hl=fr&v=r20171025115245&theme=' . light . '&size=normal&cb=91myph8hxbyu:197
I'm using Joomla 3.8.1
I don't really understand what goes wrong with that site because last week, everything was ok.
Has someone an idea?
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- Tuan Pham Ngoc
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8 years 11 months ago #105595
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Recaptcha Error
Hi
Might be a problem with recaptcha keys somehow (I think this issue happens on all places on your site which uses recaptcha, not only on Events Booking registration form) ?
Maybe you should try to register for a new recaptcha key, update it into Joomla recaptcha plugin. If it still doesn't work, submit a support ticket sending us super admin account of your site and the link to registration form so that we can try to check it ourself
Regards,
Tuan
Might be a problem with recaptcha keys somehow (I think this issue happens on all places on your site which uses recaptcha, not only on Events Booking registration form) ?
Maybe you should try to register for a new recaptcha key, update it into Joomla recaptcha plugin. If it still doesn't work, submit a support ticket sending us super admin account of your site and the link to registration form so that we can try to check it ourself
Regards,
Tuan
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