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Recaptcha Error

  • Jerome Schneider
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8 years 11 months ago #105544 by Jerome Schneider
Recaptcha Error was created by Jerome Schneider
Hi,
I'm encountering an issue with the recaptcha Joomla plugin and an EventBooking registration form.

When i load the part with the recaptcha, the console of my browser shows :
Code:
GET https://www.google.com/recaptcha/api2/bframe?hl=fr&v=r20171025115245&k=%27%2520.%25206LdC5wYUAAAAAN4HY1_179tncfTB-BbUs45_l6L7%2520.%2520%27 400 () dq @ recaptcha__fr.js:370 lr @ recaptcha__fr.js:386 n.xe @ recaptcha__fr.js:387 (anonymous) @ recaptcha__fr.js:209 Se @ recaptcha__fr.js:44 Oe @ recaptcha__fr.js:45 (anonymous) @ recaptcha__fr.js:42 postMessage (async) Ln.l @ recaptcha__fr.js:210 n.init @ recaptcha__fr.js:211 (anonymous) @ recaptcha__fr.js:231 (anonymous) @ anchor?k=' . 6LdC5wYUAAAAAN4HY1_179tncfTB-BbUs45_l6L7 . '&co=aHR0cDovL3d3dy5ydDYuY2g6ODA.&hl=fr&v=r20171025115245&theme=' . light . '&size=normal&cb=91myph8hxbyu:197

I'm using Joomla 3.8.1

I don't really understand what goes wrong with that site because last week, everything was ok.
Has someone an idea?

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  • Tuan Pham Ngoc
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8 years 11 months ago #105595 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Recaptcha Error
Hi

Might be a problem with recaptcha keys somehow (I think this issue happens on all places on your site which uses recaptcha, not only on Events Booking registration form) ?

Maybe you should try to register for a new recaptcha key, update it into Joomla recaptcha plugin. If it still doesn't work, submit a support ticket sending us super admin account of your site and the link to registration form so that we can try to check it ourself

Regards,

Tuan

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