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Registration data not being sent

  • jimspeedjae
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9 years 1 week ago #104897 by jimspeedjae
Registration data not being sent was created by jimspeedjae
I have no idea why, but my events are not long sending details through to registrants.
Once registered, they get only a blank email - the registration email for the user is not empty and was sending.

Additionally, the redirect page following registration is blank - the details were appearing here too.

I don't have any custom messages in each event.

Thanks for any help.

James

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  • Tuan Pham Ngoc
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9 years 1 week ago #104933 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration data not being sent
Hi James

We will have to check it directly on your site to see reasons of the error and get it sorted. Please submit a support ticket sending us:

1. Super admin account of the site
2. Link to the page which we can register for the event and see the errror
3. If it is possible, attach screenshot showing us the blank email and the blank registration complete page

Regards,

Tuan

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