Remove Payment info from Waiting List form

  • Donal
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8 years 6 months ago #104317 by Donal
HI,

a customer fedback to me today that she didn't join the waiting list, as it looked like she was going to have to make full payment to join the waiting list (See attached). I went to the form, and the payment amount is mentioned.

Can you advise file(s) that need to be modified to hide the entire Payment section from the Join Waiting List form?

Thanks,
Donal

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8 years 6 months ago #104328 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Remove Payment info from Waiting List form
Could you please send me the link to that page so that I can take a quick look to see what's wrong here?

Tuan

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  • Donal
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8 years 6 months ago #104353 by Donal
Replied by Donal on topic Remove Payment info from Waiting List form
Hi Tuan,

see, for example: designerminds.ie/clubs/junior-clubs/ferm...ividual-registration

A lady told me that she thought that there would be a payment involved to join the waiting list. I don't think the "Payment Information" section is required for the Join Waiting List form, and is in fact misleading.

Thanks,
Donal

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8 years 6 months ago #104402 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Remove Payment info from Waiting List form
Hi Donal

I think we should still show the payment amount. It is help users know how much they will have to pay if they join the event, so not sure if it is right to remove that information

Tuan

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8 years 6 months ago #104403 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Remove Payment info from Waiting List form
If you still want to remove it, you can submit support ticket sending us super admin account and link to the page. I can have my developer to help with this removal

Regards,

Tuan

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