Stripe Error on payment

Hi I have a valid SSL for this site and using J!3.8.0 EB 3.0.3 and os_stripe plugin v2.3.0
Force https is set to entire site and is turned on in EB configuration.
I make a payment and get:
Registration failure
Your registration was failure
Reason
Sending credit card numbers directly to the Stripe API is generally unsafe. To continue processing use Stripe.js, the Stripe mobile bindings, or Stripe Elements. For more information, see dashboard.stripe.com/account/integration/settings .


STRIPE SEND AN EMAIL STATING:


Hello there, and welcome to Stripe!
We noticed that you are passing your cardholder's full credit card number to Stripe's API. We strongly discourage you from handling this information directly because doing so:

• Potentially exposes your customer's sensitive data to bad actors
• Excludes your payments from protection by Radar, Stripe's fraud protection solution
• Requires your business to meet complex and burdensome PCI compliance requirements

To keep your customer's information safe, we were unable to process the unsafe charge you just sent us. In order to process payments securely on Stripe, change your integration to collect payment information using tokenization. Tokenization ensures that no sensitive card data ever needs to touch your server.

In rare cases, you may have to continue handling full credit card information directly. If this applies to you, you can enable unsafe processing in your dashboard.
For any questions, just reply to this email and we'd be happy to help.
Yours,

The Stripe Team

Hello

1. Please access to My Downloads menu item, download and make sure you installed latest version of Stripe payment plugin to your site

2. Then edit the stripe payment plugin, there is a parameter called Public API Key. Make sure you enter that key

After that, credit card information will be encrypted by Stripe JS before passing to Stripe and it will solve the Stripe concern

Regards,

Tuan

Thanks but the pk_live and sk_live keys were already entered into the plugin.
Using the latest version v2.3.0

Could you send me the link to registration form so that I can take a look? Did you make any customization to the registration form (layout for example)?

Tuan

Hi Tuan
www.thestables.ie/bookings/group-trainin...nesdays-fridays.html
I can reimburse you if it goes through!

UPDATE
I have a override on
/templates/yootheme/html/com_eventbooking/common/event_properties.php
line 181-188
<!--tr>
//<td>
//<strong><?php //echo JText::_('EB_CUT_OFF_DATE'); ?></strong>
//</td>
//<td>
//<?php //echo JHtml::_('date', $item->cut_off_date, $dateFormat, null); ?>
//</td>
//</tr>-->
basically hiding the cut off date

That won't affect how the plugin works. I believe your template might have something like disable motools setting which removes javascript code loaded by custom component and it causes the error

You can submit a support ticket sending us super admin account of your site so that we can check and correct it for you

As it is late for us here now, please wait for us until tomorrow

Tuan

UPDATE - disabled the override and still same issue

Thanks ticket sent

OK. It causes by old version of Stripe payment plugin on your site (might be because a bug in our extension could not replace files when you update the payment plugin)

I uploaded the files manually and the error should be gone now. Please check it and confirm

Tuan

I am having the same issue and was wondering if you could walk me through what you did. When I download and unzip the stripe plugin I notice that there are 2 os_stripe.php and 2 0s_stripe.xml . I am not sure which one to place in to

public_html/components/com_eventbooking/payments

Thank you in advance for helping me out yet again. I sing your praises to anyone that listens!

Aaron