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How to keep original size of image on Events page
- Cheryl
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8 years 6 months ago #103597
by Cheryl
How to keep original size of image on Events page was created by Cheryl
Original size of image is 250x250 but when it is uploaded it appears big 1500x1493 and blur in the intro and details for the events. Please help!
How do we adjust settings to keep original size?
Thanks in advance.
How do we adjust settings to keep original size?
Thanks in advance.
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- Tuan Pham Ngoc
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8 years 6 months ago #103606
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to keep original size of image on Events page
We don't have a setting to keep original size (no resizing). Maybe you can go o Events Booking -> Configuration, set the two config option Event thumbnail width and Event thumbnail height to 250, then try to save event and check the result again?
Honestly, I don't know why it is big like that. Maybe you should submit a support ticket sending us super admin account of the site and link to the page so that I can ask our developer to check it
Tuan
Honestly, I don't know why it is big like that. Maybe you should submit a support ticket sending us super admin account of the site and link to the page so that I can ask our developer to check it
Tuan
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8 years 6 months ago #103621
by Cheryl
Replied by Cheryl on topic How to keep original size of image on Events page
Hello,
I change the thumbnail to 250 width and 250 height but the result is the same. I will submit the ticket for you to look into it.
I change the thumbnail to 250 width and 250 height but the result is the same. I will submit the ticket for you to look into it.
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- Tuan Pham Ngoc
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8 years 6 months ago #103633
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to keep original size of image on Events page
OK. I saw your ticket. Our support team will check and get back to you ASAP (should be within this morning, the morning is just started here)
Regards,
Tuan
Regards,
Tuan
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