How to keep original size of image on Events page

  • Cheryl
  • Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 6 months ago #103597 by Cheryl
Original size of image is 250x250 but when it is uploaded it appears big 1500x1493 and blur in the intro and details for the events. Please help!
How do we adjust settings to keep original size?

Thanks in advance.

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #103606 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to keep original size of image on Events page
We don't have a setting to keep original size (no resizing). Maybe you can go o Events Booking -> Configuration, set the two config option Event thumbnail width and Event thumbnail height to 250, then try to save event and check the result again?

Honestly, I don't know why it is big like that. Maybe you should submit a support ticket sending us super admin account of the site and link to the page so that I can ask our developer to check it

Tuan

Please Log in or Create an account to join the conversation.

  • Cheryl
  • Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 6 months ago #103621 by Cheryl
Hello,
I change the thumbnail to 250 width and 250 height but the result is the same. I will submit the ticket for you to look into it.

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #103633 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to keep original size of image on Events page
OK. I saw your ticket. Our support team will check and get back to you ASAP (should be within this morning, the morning is just started here)

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc