Acymailing integration not working for me

  • Zelena
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
8 years 6 months ago #103495 by Zelena
Hi Tuan

I am using the latest version of Event Booking and Acymailing. I have set up my system so that people who register for my event are automatically signed up for two Acymailing newsletters. This is no longer working (it worked formerly).

I have recently updated both components to see if this would fix the situation but it did not. Can you please help?

Thanks so much in advance.

Please Log in or Create an account to join the conversation.

  • Zelena
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
8 years 6 months ago #103496 by Zelena
Replied by Zelena on topic Acymailing integration not working for me
I've also just realized that the upgrades mean the QRcode is no longer being sent in my emails... Arghh

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #103505 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing integration not working for me
Hi Zelena

There must be something special causing the issue. Please submit a support ticket sending us:

1. Super admin account of the site
2. Link to registration form

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc