Registrants from back end will not show #Registran

Please help me, I have a lot of people that i have to register on the backend ( because they are not members of my site.) When i do it shows the number of registrants to be " 0 " my website is a non profit site for a High School Class Reunion. Also, we pay 1 fee but need to register people for some or all activities so we can get a head count. Any help would be appreciated.

Hi Marvin

Could you please explain more details about the issue? Maybe making a screenshot showing us what data you entered when you create a new registration record from backend

Then another screenshot showing where it show number of registrants to be 0 so that I can understand your issue and guide you to do it properly?

For your later question, it is not very clear to me, so please explain more details about it so that I can understand and give you a solution:

Also, we pay 1 fee but need to register people for some or all activities so we can get a head count. Any help would be appreciated.

Regards,

Tuan

Thanks: I am enclosing some screen shots.
Steps Go to Easybooking component
Registrants





If you need to go on the site please send me your email.
Thanks for your help.

Hi

Please go to www.joomdonation.com/support-tickets.html , submit a support ticket sending us super admin account of your site so that I can check it directly on your site

Also, look like you are using Ticket Types for the event and didn't choose any ticket when you create the registration? Look like that's the reason causing the issue.

Tuan