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EB still showing CB 'lastname' field incorrectly
- thepiston
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8 years 7 months ago #102919
by thepiston
EB still showing CB 'lastname' field incorrectly was created by thepiston
This has been a glitch for years now - can we please get it fixed?
It happens when all 3 fields are enabled in Community Builder - firstname middle lastname
If someone has name John E Smith
EB will retrieve this for firstname and lastname:
First Name: John
Last Name: E Smith
Then when someone registers, it saves the lastname in CB database as "E Smith"
Then, the new name for this person is now written as "Jon E E Smith"
PLEASE FIX THIS! Thank you!!!
It happens when all 3 fields are enabled in Community Builder - firstname middle lastname
If someone has name John E Smith
EB will retrieve this for firstname and lastname:
First Name: John
Last Name: E Smith
Then when someone registers, it saves the lastname in CB database as "E Smith"
Then, the new name for this person is now written as "Jon E E Smith"
PLEASE FIX THIS! Thank you!!!
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- Tuan Pham Ngoc
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8 years 7 months ago #102929
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB still showing CB 'lastname' field incorrectly
Honestly, I haven't looked at CB for long time. Any chance of submitting a support ticket so that I can check your config and the mapping which you are having on your site to see why it happens and get it corrected?
Tuan
Tuan
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8 years 7 months ago #102934
by thepiston
Replied by thepiston on topic EB still showing CB 'lastname' field incorrectly
sure, I will submit today
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- Tuan Pham Ngoc
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8 years 7 months ago #102947
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB still showing CB 'lastname' field incorrectly
Thanks. We are going to check the ticket ASAP when we receive your ticket
Tuan
Tuan
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