EB still showing CB 'lastname' field incorrectly

  • thepiston
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8 years 7 months ago #102919 by thepiston
This has been a glitch for years now - can we please get it fixed?

It happens when all 3 fields are enabled in Community Builder - firstname middle lastname

If someone has name John E Smith

EB will retrieve this for firstname and lastname:

First Name: John
Last Name: E Smith

Then when someone registers, it saves the lastname in CB database as "E Smith"

Then, the new name for this person is now written as "Jon E E Smith"

PLEASE FIX THIS! Thank you!!!

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8 years 7 months ago #102929 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB still showing CB 'lastname' field incorrectly
Honestly, I haven't looked at CB for long time. Any chance of submitting a support ticket so that I can check your config and the mapping which you are having on your site to see why it happens and get it corrected?

Tuan

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8 years 7 months ago #102934 by thepiston
Replied by thepiston on topic EB still showing CB 'lastname' field incorrectly
sure, I will submit today

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8 years 7 months ago #102947 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EB still showing CB 'lastname' field incorrectly
Thanks. We are going to check the ticket ASAP when we receive your ticket

Tuan

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