How can I cancel an parent event without childrens

  • YomSoy
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8 years 7 months ago #102870 by YomSoy
Hi,
I have to cancel the parent event. But after that, all children events are not displayed in the frontend. Could you help?

Best regards!

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8 years 7 months ago #102883 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How can I cancel an parent event without childrens
Hi

Could you please explain more details, how did you cancel the parent event? I need to understand exactly what you did so that we can guide you to check it further

Maybe go to Events Booking -> Configuration, set the config option Show children events date under parent events to No would solve the issue

Tuan

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8 years 7 months ago #102909 by YomSoy
Hi,

attached you find a screenshot. Hope that helps. When a parent-event is not published, all children-events are not published, when the option: "Show children events" is activated. Is there any solution for that. I just want to show a Date-List and not every single event among themselves.

Best regards

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8 years 7 months ago #102933 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How can I cancel an parent event without childrens
Please submit a support ticket sending us:

1. Super admin account of your site

2. Tell us ID of that parent event

We are going to check to understand your setup and find a solution on tomorrow morning

Tuan

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