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How can I cancel an parent event without childrens
- YomSoy
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8 years 7 months ago #102870
by YomSoy
How can I cancel an parent event without childrens was created by YomSoy
Hi,
I have to cancel the parent event. But after that, all children events are not displayed in the frontend. Could you help?
Best regards!
I have to cancel the parent event. But after that, all children events are not displayed in the frontend. Could you help?
Best regards!
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- Tuan Pham Ngoc
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8 years 7 months ago #102883
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How can I cancel an parent event without childrens
Hi
Could you please explain more details, how did you cancel the parent event? I need to understand exactly what you did so that we can guide you to check it further
Maybe go to Events Booking -> Configuration, set the config option Show children events date under parent events to No would solve the issue
Tuan
Could you please explain more details, how did you cancel the parent event? I need to understand exactly what you did so that we can guide you to check it further
Maybe go to Events Booking -> Configuration, set the config option Show children events date under parent events to No would solve the issue
Tuan
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8 years 7 months ago #102909
by YomSoy
Replied by YomSoy on topic How can I cancel an parent event without childrens
Hi,
attached you find a screenshot. Hope that helps. When a parent-event is not published, all children-events are not published, when the option: "Show children events" is activated. Is there any solution for that. I just want to show a Date-List and not every single event among themselves.
Best regards
attached you find a screenshot. Hope that helps. When a parent-event is not published, all children-events are not published, when the option: "Show children events" is activated. Is there any solution for that. I just want to show a Date-List and not every single event among themselves.
Best regards
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- Tuan Pham Ngoc
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8 years 7 months ago #102933
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How can I cancel an parent event without childrens
Please submit a support ticket sending us:
1. Super admin account of your site
2. Tell us ID of that parent event
We are going to check to understand your setup and find a solution on tomorrow morning
Tuan
1. Super admin account of your site
2. Tell us ID of that parent event
We are going to check to understand your setup and find a solution on tomorrow morning
Tuan
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