Ticket types: Registration Process stops

Hello

I am interested in the "Events Booking", but when I was testing it on your demo site, I found out the following serious problem imo.
The Registration Process stops, if somebody forgets to select a ticket type.
For details see the following video:



Is there a chance that this will be solved any time soon?

Thanks in advance

Hi Helias

I am going to check to see why the issue happens and get it sorted in one or two days. You can try the demo by selecting ticket type for the registration, then see how it works

If it works OK, you can go ahead to purchase the extension and start setting up. As I said, it looks like a small javascript error, and I can have it sorted soon

Tuan

Thank you I am waiting to fix it.

Regards

Tuan

Just to confirm this IS an issue in the live environment.

(Now figured out why I have a couple of registrations that didn't make it to CardSave!)

Calum

Javascript log if it helps:

[Violation] Avoid using document.write().
js-2d370-10112.js:7
[Violation] 'DOMContentLoaded' handler took 268ms
[Violation] Forced reflow while executing JavaScript took 67ms
js-00d9d-10112.js:37
[Violation] 'setTimeout' handler took 130ms
2x[Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive.
js-2d370-10112.js:8
[Violation] 'submit' handler took 2408ms
individual-registration.html:1
[Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive.

Look like it is a problem with jQuery validation engine library which we are using. Yesterday, we found a workaround not happy with it yet. Will try to find a better solution and will update the result here once it is sorted

Regards,

Tuan

Any update on this?

Sorry, I still haven't had time to get back to this one yet. Still busy to finish something for 2 more days, after that, I will come back to this one

I will update this post when the issue sorted

Tuan

Is this issue resolved - with version 3.03?
Thank you for your basically very good component.
Raymond

Hello

This is my workaround (/components/com_eventbooking/view/register/tmpl/default.php - line 260):



It works fine, but I hope there will be a real JS solution.

Regards,
Raymond