Checklist for Trouble shooting

Hello,

Just a quick ask for suggestions to look at when your registrants are not being saved. V2.14.5 with Joomla 3.7.3. Registrants are delivered to Paypal with correct totals, but none of their information is saved in Joomla itself.

Thanks!

Hi Bob

It is saved in database, but not visible until you make payment for the registration

If you want to see these records, go to Events Booking -> Configuration, find the config option Show Incomplete payment records, set it to Yes and these records will be shown

Regards,

Tuan

Tuan,

Worked perfectly, thank you!

Bob

Great. Thanks for confirming

Regards,

Tuan