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Required custom fields/validation not working
- Alan
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8 years 8 months ago #101402
by Alan
Required custom fields/validation not working was created by Alan
I am setting "Required" status on some of my custom fields for the registration form - they show up with a red asterisk and LOOK like they are required but you can register while leaving them completely blank!
Also, field validation is not working - I registered as something like "user@@email.com" which should obviously fail an email address validation ...
Any tips?
Thanks
Alan
Also, field validation is not working - I registered as something like "user@@email.com" which should obviously fail an email address validation ...
Any tips?
Thanks
Alan
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- Tuan Pham Ngoc
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8 years 8 months ago #101416
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Required custom fields/validation not working
Hi Alan
There might be some javascript conflict on your site causing this issue. Please submit a support ticket sending us super admin account of the site and the link to the form so that we can check and solve the issue for you
Regards,
Tuan
There might be some javascript conflict on your site causing this issue. Please submit a support ticket sending us super admin account of the site and the link to the form so that we can check and solve the issue for you
Regards,
Tuan
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8 years 8 months ago #101436
by Alan
Replied by Alan on topic Required custom fields/validation not working
You're right. There are conflicts with the MaximenuCK menu which my site uses. However, there is a setting in MaximenuCK to switch off "javascript effects" and this resolves the issue. Thanks Tuan, that was very helpful. All working as expected now.
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8 years 8 months ago #101437
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Required custom fields/validation not working
Great. Happy to hear that it works OK now 
Tuan
Tuan
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