Required custom fields/validation not working

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8 years 8 months ago #101402 by Alan
I am setting "Required" status on some of my custom fields for the registration form - they show up with a red asterisk and LOOK like they are required but you can register while leaving them completely blank!

Also, field validation is not working - I registered as something like "user@@email.com" which should obviously fail an email address validation ...

Any tips?

Thanks
Alan

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8 years 8 months ago #101416 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Required custom fields/validation not working
Hi Alan

There might be some javascript conflict on your site causing this issue. Please submit a support ticket sending us super admin account of the site and the link to the form so that we can check and solve the issue for you

Regards,

Tuan

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8 years 8 months ago #101436 by Alan
You're right. There are conflicts with the MaximenuCK menu which my site uses. However, there is a setting in MaximenuCK to switch off "javascript effects" and this resolves the issue. Thanks Tuan, that was very helpful. All working as expected now.

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8 years 8 months ago #101437 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Required custom fields/validation not working
Great. Happy to hear that it works OK now :)

Tuan

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