Group Registrants not in Registrantslist

Hey There

I've got a very strange problem.
When a group registers via Front-End, I receive a notification that there is a group who registered right now, in the Backend in the Eventslist I see the increased number of registrants (attachment 1), but when I click on the number, there are no registrants... (attachment 2).

If I try to export a registrants list from front-end or back-end theres a message "no registrants".

Can you please help me?

Regards

I think it happens because there is something wrong with your settings. Please go to Events Booking -> Configuration, find the config Option Include Group Billing In Registrants Management (or Include Group Members in Registrants Management), set it to Yes

Then check it again

The correct list of registrants should be shown

Regards,

Tuan

Very good.
Many thanks.

Problem solved.

Great. Thanks for confirming Maric

Regards,

Tuan