Registration Error on form

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14 years 4 months ago #6882 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registration Error on form
@eboone :

The javascript file in the component is not loaded for some reason (It is usually causes by your site template) . Please submit a support ticket contains administrator account and FTP account of your site so that I can check it for you .

Thanks,

Tuan

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14 years 4 months ago #6885 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registration Error on form
Hi

It seems there is something special with your server. The permission of the javascript files was set to 640 and the web brower could not load these javascript files. I had to change permission of the file components/com_eventbooking/assets/js/paymentmethods.js to 644 and It works fine now .

Thanks,

Tuan

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14 years 3 months ago #6908 by Eric Boone
Replied by Eric Boone on topic Re: Registration Error on form
Thanks for the fast fix! B)

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14 years 3 months ago - 14 years 3 months ago #7367 by bendraske
Replied by bendraske on topic Re: Registration Error on form
Did you get a reply for this? I'm having same issue, but my permission is already 644
Last edit: 14 years 3 months ago by bendraske.

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14 years 3 months ago #7378 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Registration Error on form
@bendraske : Please submit a support ticket contains administrator account of your site so that I can check and fix it for you .

Thanks,

Tuan

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