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Dynamic Text in E-Mail Message

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9 years 6 months ago #97877 by Chris
Dynamic Text in E-Mail Message was created by Chris
Hi

I have a custom-field type "list" called "gender" with the values "female" and "male".

How can i build a E-Mail message that uses the sentence
Dear Mrs [NAME] or Dear Mr [NAME] depending on the value i use?

I tried with two nonpublic text fields "title_f" and "title_m" with the Values "Dear Mrs" and "Dear Mr" with the Dependency to the gender field.

In the E-Mail Message field i tried this [TILTE_F] [TILTE_M] [NAME] but unfortunately it does not work.
Wrong way? Other solution? Thank you

Christoph

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9 years 5 months ago #97885 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Dynamic Text in E-Mail Message
Unfortunately, it is not supported. A field can only be used in the message if users can select/enter value of that field on registration form. So instead of making it none public, I guess you should create a new field called eb_title for example to allow choosing Mr or Mrs on the form

Tuan

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9 years 5 months ago #98032 by Chris
Replied by Chris on topic Dynamic Text in E-Mail Message
Hi

Thank you for Helping, Ok. I understand. Unfortunately that works in englisch but not in german.
When i use "Herr" (Mr.)
I need "Sehr geehrter Herr"
When i use "Frau" (Ms.)
I need "sehr geehrte Frau"

Normaly in Form-Tools i have value + title . Like Herr=Sehr geehrter Herr

Maybe there is another Solution?

Thank you
Christoph
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9 years 5 months ago #98051 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Dynamic Text in E-Mail Message
Sorry Christoph. I don't have any other solution. Honestly, Events Booking focus on handle events + process registration + manage registrants.... For fields managing purpose, it could not be flexible as other forms tool.

Regards,

Tuan
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9 years 5 months ago #98079 by Chris
Replied by Chris on topic Dynamic Text in E-Mail Message
OK Tuan

Thank you anyway...

Christoph

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9 years 5 months ago #98091 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Dynamic Text in E-Mail Message
OK Christoph. Sorry for could not offer a solution for your problem

Tuan

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9 years 5 months ago #98154 by Chris
Replied by Chris on topic Dynamic Text in E-Mail Message
Hi Tuan

Sorry, it's me again. I have still problems with the Title.
So i have a field [ANREDE]
(that means title in german).

I Use this "Tag" for the Thank you Message. And it works.
But for the Reminder-Message this [ANREDE] doesn't work.
How can i fix that?

Thank you
Crhistoph

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9 years 5 months ago #98173 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Dynamic Text in E-Mail Message
Hello Crhistoph

We don't support all tags in reminder emails. The reason is because when sending reminders, we have to send email to many registrants at a time and if we support all the tags, we might get timeout error

Regards,

Tuan

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9 years 5 months ago #98190 by Chris
Replied by Chris on topic Dynamic Text in E-Mail Message
Ok.
I see

Thank you
Christoph

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8 years 11 months ago #106111 by Tom
Replied by Tom on topic Dynamic Text in E-Mail Message
Hi Tuan,

Would this feature be plannen in the near future?
I have the exact same issue in Dutch.

But I can image it can benefit every language.
For example, one could avoid to have empty (not required) fields in e-mails.
For example, the comment field could be left out if empty..
something like {if COMMENT}Comment: [COMMENT]{/if}

Thanks!

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