Events created before update do not display form

  • Dhiresh Vyas
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9 years 2 weeks ago #96007 by Dhiresh Vyas
Hi,

I recently upgraded to 2.14.1, and find that events created in the old version do not display the registration form. When I create a new event, it works fine.

There are a couple of events in April that have people registered, but when a new user tries to register, after clicking the "Register" button, the form is not displayed. This only happens in events created before the update. New events display the form correctly.

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  • Tuan Pham Ngoc
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9 years 2 weeks ago #96021 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events created before update do not display form
That's strange. There must be something special causing the issue. Please submit a support ticket sending us super admin account of the site and the link to the page which events are being displayed

We are going to check to see why the error happens and get it sorted

Tuan

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  • Dhiresh Vyas
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9 years 2 weeks ago #96037 by Dhiresh Vyas
Replied by Dhiresh Vyas on topic Events created before update do not display form
Hi,

The person who manages the events could not wait and deleted the events and recreated them, so I don't have anything to show now.

Thank you for your help.

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9 years 2 weeks ago #96043 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events created before update do not display form
OK Dhiresh

Then please continue to setup and use the extension. If you need assist, please don't hesitate to ask

Regards,

Tuan

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