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Recaptcha failure for group registration
- Paul Seyler
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8 years 5 months ago #94023
by Paul Seyler
Recaptcha failure for group registration was created by Paul Seyler
I have EB installed and have been successfully using it for both individual and group events. Recently on group registration only, we began having errors when the 'I am not a robot' box is checked. The error message is "Cannot contact reCAPTCHA. Check your connection and try again." Viewing errors in the browser console shows a 500 error:
POST www.google.com/recaptcha/api2/reload?k=%...q7D2FUt1wL%20.%20%27 500 ()
This has been working well until now, and still works on individual registrations, so I don't think it's a configuration error on my end. It is failing only on group registrations for all events and all browsers. What can we do about this?
POST www.google.com/recaptcha/api2/reload?k=%...q7D2FUt1wL%20.%20%27 500 ()
This has been working well until now, and still works on individual registrations, so I don't think it's a configuration error on my end. It is failing only on group registrations for all events and all browsers. What can we do about this?
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- Tuan Pham Ngoc
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8 years 5 months ago #94043
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Recaptcha failure for group registration
Hello Paul
The solution is updating to latest version of EB. This issue, somehow, causes by changes in Joomla recaptcha or Google recaptcha API
We fixed it few weeks ago. So just need to access to My Downloads menu item on our website, download latest version, upgrade it to your site
After that, it will work as expected
Tuan
The solution is updating to latest version of EB. This issue, somehow, causes by changes in Joomla recaptcha or Google recaptcha API
We fixed it few weeks ago. So just need to access to My Downloads menu item on our website, download latest version, upgrade it to your site
After that, it will work as expected
Tuan
The following user(s) said Thank You: Paul Seyler
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8 years 5 months ago #94130
by Paul Seyler
Replied by Paul Seyler on topic Recaptcha failure for group registration
Thanks, Tuan. It worked perfectly!
Paul
Paul
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- Tuan Pham Ngoc
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8 years 5 months ago #94146
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Recaptcha failure for group registration
Great. Thanks for confirming
Regards,
Tuan
Regards,
Tuan
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