Problem showing event title in emails.

  • Roy Claessen
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9 years 1 month ago #93701 by Roy Claessen
Problem showing event title in emails. was created by Roy Claessen
Hi, there is a problem when users register in the confirmation email. It's not showing the event title in the email. I already typt it again, but still not showing. Probably a setting that's not active, but can't seem to find it. Anyone an idea?
Thanks

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9 years 1 month ago #93717 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem showing event title in emails.
I don't have any clue why it happens. Is your site a mono-language website or a multilingual website?

Regards,

Tuan

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9 years 1 month ago #93734 by Roy Claessen
Replied by Roy Claessen on topic Problem showing event title in emails.
Hi, it's a multilingual website.
Www.fifthavenuedancecompetition.com
It is offline at the moment. Username and password is helpdesk.

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9 years 1 month ago #93735 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem showing event title in emails.
Maybe it is because you haven't translated the title of the event to all the language

Go to Events Booking -> Events, click on the event to edit. On Edit screen, look at Translation tab, make sure you translate the title of the event to your language, then check it again

See eventbookingdoc.joomservices.com/multilingual to understand what need to be translated when you use Events Booking on a multilingual website

Also, remove the account above immediately. Don't post your site super admin account on a public forum like this

Tuan

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