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PDF invoce UTF and background image

  • Matj
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9 years 9 months ago #93339 by Matj
Im using invoce function, but some problems ocur.

1. UTF is not ok for č,š,ć,ž.

2. I have set background image for table (in invoice). In mail message image shows corect. In PDF invoice the background image is missing (logo shows ok).

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  • Tuan Pham Ngoc
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9 years 9 months ago #93372 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PDF invoce UTF and background image
Hello Matj

1. I guess the font for your language is not supported and it causes the issue. Currently, it is our new year holiday and we will come back to work on Thursday next week, so if you are not in rush, please submit a support ticket on Wednesday evening and we will check it for you

2. Due to the limitation of PDF library we are using, it is not easy to handle invoice yet. We will try to find a better solution for handling background image, so for now, please use invoice without background image

Tuan

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9 years 9 months ago #93381 by Matj
Replied by Matj on topic PDF invoce UTF and background image
Happy holidays then :woohoo:

I will contact you via ticket. Background image is realy important to me.
For fonts, i can live with č-c etc. But you should fix that any way for other east EU lang.

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9 years 7 months ago #95776 by Milos Homan
Replied by Milos Homan on topic PDF invoce UTF and background image
Hello, I need use czech symbols in invoices. ěščřžýáí etc. Now have only ? chars :(
Please help.

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9 years 7 months ago #95791 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PDF invoce UTF and background image
Hello

We usually have to find and upload an extra font to solve it. Please submit a support ticket sending us super admin account of your site so that we can help solving the issue for you

Tuan
The following user(s) said Thank You: Milos Homan

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9 years 7 months ago #95850 by Milos Homan
Replied by Milos Homan on topic PDF invoce UTF and background image
Thank you for you reply. I uploaded a new font with czech chars. Now it works :)

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9 years 7 months ago #95861 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PDF invoce UTF and background image
Great. Thanks for the update. I didn't expect you to find and upload the font yourself :). Many thanks for saving us some time

Tuan

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