Reseting Statistics

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9 years 2 months ago #93186 by Craig
Reseting Statistics was created by Craig
Hello, I've recently installed Event Booking on our website, I've been testing the component and now want to start adding Courses. I've deleted all of the Registrants and Events but when in the "Dashboard" it still shows as 8 Registrants and the amount they have registered for in the "Statistics" is there a way of "Resetting" the Statistics ? As I do not want these results in the Statistics as they were only Test Registrants.

Thanks you in advance.

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9 years 2 months ago #93199 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reseting Statistics
Hello Craig

Maybe not all registration records is being shown for some reasons. Go to Events Booking -> Configuration, set :

1. Include group members registration records in Registrants Management to Yes

2. Maybe set show incomplete payment records to Yes, too

Then go to Events Booking -> Registrants, there should be other records displayed, remove those records and the count should be reset to 0

Regards,

Tuan
The following user(s) said Thank You: Craig

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9 years 2 months ago #93233 by Craig
Replied by Craig on topic Reseting Statistics
Hi, yes, that was the issue, thanks so much !!!

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9 years 2 months ago #93284 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reseting Statistics
Great !

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