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Group Registration not shown
- Stefan Zander
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9 years 3 months ago #92276
by Stefan Zander
Group Registration not shown was created by Stefan Zander
Hello,
I have a problem with group registration. Based on other topics here in this forum I created a event with "Group Registration only" to collect custom fields for each registration.
But somehow the "Register" Button does not show up on the detail page of the event.
Only when I set it to "Individual & Group" or "Individual" the button shows up.
I bet I configured something wrong...
Cheers
Stefan
I have a problem with group registration. Based on other topics here in this forum I created a event with "Group Registration only" to collect custom fields for each registration.
But somehow the "Register" Button does not show up on the detail page of the event.
Only when I set it to "Individual & Group" or "Individual" the button shows up.
I bet I configured something wrong...
Cheers
Stefan
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- Tuan Pham Ngoc
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9 years 3 months ago #92280
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration not shown
Hi Stefan
I think it happens because you are using shopping cart or you registered for the event before. Go to Events Booking -> Configuration, set Activate Shopping Cart config option to No and check it again to see whether it works?
If it still doesn't work, submit a support ticket sending us super admin account of the site and the link to the page. We are going to check and get it sorted for you
Regards,
Tuan
I think it happens because you are using shopping cart or you registered for the event before. Go to Events Booking -> Configuration, set Activate Shopping Cart config option to No and check it again to see whether it works?
If it still doesn't work, submit a support ticket sending us super admin account of the site and the link to the page. We are going to check and get it sorted for you
Regards,
Tuan
The following user(s) said Thank You: Stefan Zander
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9 years 3 months ago - 9 years 2 months ago #92386
by Stefan Zander
Replied by Stefan Zander on topic Group Registration not shown
Thank you for your help.
It worked well
but was a little bit tricky to find.
I just figured out that the german translation the button is labeled "allow multiple registration" instead of "activate shopping cart"
It worked well
I just figured out that the german translation the button is labeled "allow multiple registration" instead of "activate shopping cart"
Last edit: 9 years 2 months ago by Stefan Zander.
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9 years 3 months ago #92427
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration not shown
The most important thing is that it works now
Regards,
Tuan
Regards,
Tuan
The following user(s) said Thank You: Stefan Zander
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