Group Registration not shown

  • Stefan Zander
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9 years 3 months ago #92276 by Stefan Zander
Group Registration not shown was created by Stefan Zander
Hello,

I have a problem with group registration. Based on other topics here in this forum I created a event with "Group Registration only" to collect custom fields for each registration.


But somehow the "Register" Button does not show up on the detail page of the event.



Only when I set it to "Individual & Group" or "Individual" the button shows up.

I bet I configured something wrong...

Cheers
Stefan

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  • Tuan Pham Ngoc
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9 years 3 months ago #92280 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration not shown
Hi Stefan

I think it happens because you are using shopping cart or you registered for the event before. Go to Events Booking -> Configuration, set Activate Shopping Cart config option to No and check it again to see whether it works?

If it still doesn't work, submit a support ticket sending us super admin account of the site and the link to the page. We are going to check and get it sorted for you

Regards,

Tuan
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9 years 3 months ago - 9 years 2 months ago #92386 by Stefan Zander
Replied by Stefan Zander on topic Group Registration not shown
Thank you for your help.

It worked well ;-) but was a little bit tricky to find.
I just figured out that the german translation the button is labeled "allow multiple registration" instead of "activate shopping cart"
Last edit: 9 years 2 months ago by Stefan Zander.

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9 years 3 months ago #92427 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration not shown
The most important thing is that it works now

Regards,

Tuan
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