[solved] Events Booking - Joomla Groups plugin

  • Baptiste
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9 years 4 months ago - 9 years 4 months ago #90740 by Baptiste
Hi!

I want to use the "Events Booking - Joomla Groups plugin". it is published, and in my event detail, ok, i have the "Joomla group" tab.
However, i choose a group, but when user register in frontend, he is only putted in the "register" group, not the one i have chosen in the "Joomla Group" tab of my event....

I tried with a custom group, and a standard group (Manager) but same result.

Is there something to activate somewhere? I didn't find something in the configuration.

What kind of information can i give you to help me? I use last EB version and J! version.

Thank you very much!
Last edit: 9 years 4 months ago by Baptiste. Reason: Solved

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9 years 4 months ago #90759 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking - Joomla Groups plugin - can't work
Hi

What's the status of the registration record? Is it Pending or Paid? Please note that Events Booking only assign users to selected Joomla users group after the registraiton complete (status Paid)

You can submit a support ticket sending us;

1. Super admin account

2. Link to the page to register for the event

We are going to check and modify code to get it works for you

Regards,

Tuan

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  • Baptiste
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9 years 4 months ago #90782 by Baptiste
Hi Tuan and thank you for your answer. That works perfectly, and that's great! (i didn't know that was depending in the status)

For all this morning, i tried to assign this function to the check-in thick (that i didn't use) but i didn't achieve that, i'm not skilled enough :(

So, could it be possible to charge someone of your team for doing that? That will be very useful for me... of course, i will paid the right amount for that.

Have a good day!

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9 years 4 months ago #90811 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking - Joomla Groups plugin - can't work
Sorry. I don't understand your last post. Could you please explain more details about your requirement so that I can understand and give you the answer?

Regards,

Tuan

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  • Baptiste
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9 years 4 months ago #90818 by Baptiste
Sorry Tuan, my english isn't very good. I will try to explain better :

Concerning my problem (user wasn't assigned automatically to the group choosen in the event details), you was right, after changing status to paid, the user is switched to the good Group. That's ok.

My second question was :

Instead of the status buttton (pending --> Paid), i woud like to use the "Check-in" button, in the registrant page, for changing the group of the user. The reasons are :

I want the user to be in the right groupe AFTER THE EVENT (not after the payment),
I don't use the check-in tick (no QR-code or anything else).

By this way, this feature could be a great use for me. (I use different groups for document access, after events, which are trainings)

I understand that needs to change code, so i would like to know if someone of your team can make that for me. Of course it's a paid work.

Thank you for your answer and have a good day!

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9 years 4 months ago #90863 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking - Joomla Groups plugin - can't work
Hi Baptiste

This modification will cost you 40$. Please submit a support ticket so that we can discuss about the details process

Regards

Tuan

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9 years 4 months ago #90880 by Baptiste
Hi Tuan,

Thank you for your answer, i do that just now!

Have a good day!

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