thumbnail ignores transparency

  • Helen Nunley
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
9 years 4 months ago #90684 by Helen Nunley
thumbnail ignores transparency was created by Helen Nunley
Hi,

I read the thread with the same subject but a few years ago and I am having the same problem: the thumbnails generated by Event Booking is creating black backgrounds for my .png files with transparent backgrounds.

I need help fixing this.

Thanks,
Helen

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
9 years 4 months ago #90700 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic thumbnail ignores transparency
Hi Helen

Please submit a support ticket sending us super admin account of your site and send us a sample image. We are going to check and correct the issue for you

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Helen Nunley
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
9 years 2 months ago #93250 by Helen Nunley
Replied by Helen Nunley on topic thumbnail ignores transparency
Hi Tuan,

I decided not to use the .png after all. Thanks!

Helen

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc