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thumbnail ignores transparency
- Helen Nunley
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9 years 4 months ago #90684
by Helen Nunley
thumbnail ignores transparency was created by Helen Nunley
Hi,
I read the thread with the same subject but a few years ago and I am having the same problem: the thumbnails generated by Event Booking is creating black backgrounds for my .png files with transparent backgrounds.
I need help fixing this.
Thanks,
Helen
I read the thread with the same subject but a few years ago and I am having the same problem: the thumbnails generated by Event Booking is creating black backgrounds for my .png files with transparent backgrounds.
I need help fixing this.
Thanks,
Helen
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- Tuan Pham Ngoc
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9 years 4 months ago #90700
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic thumbnail ignores transparency
Hi Helen
Please submit a support ticket sending us super admin account of your site and send us a sample image. We are going to check and correct the issue for you
Regards,
Tuan
Please submit a support ticket sending us super admin account of your site and send us a sample image. We are going to check and correct the issue for you
Regards,
Tuan
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- Helen Nunley
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9 years 2 months ago #93250
by Helen Nunley
Replied by Helen Nunley on topic thumbnail ignores transparency
Hi Tuan,
I decided not to use the .png after all. Thanks!
Helen
I decided not to use the .png after all. Thanks!
Helen
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