Style is lost when a price is given

  • Chris
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9 years 4 months ago - 9 years 4 months ago #90433 by Chris
Hi

Suddenly i have this Problem: When i use a price in an event (instead of 0.00) an when i want to register to this event , the form opens but the whole site is gone and i have a raw form instead of a styled one.

Thank you very much for helping
Chris
Last edit: 9 years 4 months ago by Chris.

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9 years 4 months ago #90475 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Style is lost when a price is given
Hi Chris

There must be something special on your site causing the issue. You can submit a support ticket sending us super admin account of the site and the link to the page which is having the error

I am going to check to see why it happens and guide you to correct it

Tuan

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9 years 4 months ago #90483 by Chris
Replied by Chris on topic Style is lost when a price is given
Hi Tuan

Thank you. The Credentials are on the way.

Best regards

Chris

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9 years 4 months ago #90551 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Style is lost when a price is given
Checked and found out the reason of the error. It happens because you unpublished all payment plugins. For paid events, Events Booking requires at least one payment plugin published

We publish offline payment plugin and the error is gone

Regards,

Tuan

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