Http Error 500 when clicking register button

  • Karim Haddad
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8 years 7 months ago #90171 by Karim Haddad
Http Error 500 when clicking register button was created by Karim Haddad
When clicking the register button on an event (I only have one at this stage) I get a HTTP Error page. When I had group registrations active (turned off now) the group registration button worked and took me in to register.

Its a new website with the latest Joomla and Events Booking

Am I missing something obvious?

Website is bladesymposium.com

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8 years 7 months ago #90180 by James Riley
Replied by James Riley on topic Http Error 500 when clicking register button
I don't see an obvious problem from the front end. Does the same thing happen if you enable Details for the event and click the Details button (configuration -> themes tab -> hide details button -> no)?

I'd recommend submitting a support ticket (including log-in info for a Super User account ). @Tuan and his team are excelled in fixing funny little problems like this :)

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

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8 years 7 months ago #90181 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Http Error 500 when clicking register button
Yes. Please submit a support ticket sending us super admin account of the site and link to the page. It is late here now, so we are checking and fixing it on tomorrow morning

Regards,

Tuan

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8 years 7 months ago #90194 by Karim Haddad
Replied by Karim Haddad on topic Http Error 500 when clicking register button
Thanks Tuan

Support ticket submitted

Karim

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8 years 7 months ago #90205 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Http Error 500 when clicking register button
Update: Worked together via support ticket and fixed the issue. It is just a wrong setting with the custom fee field which customer created, corrected the fee formula and it worked well

Tuan

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